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  1. Introduction

The new EU General Data Protection Regulation (GDPR) comes into force on the 25th May 2018 and will impact every organisation which holds or processes personal data. Long Clawson Dairy Limited is committed to protecting your personal information and being clear and transparent about what information we collect, and how we will use it.
This Privacy Notice is designed to explain to you how we use personal information you provide to us, when signing up to our keeping in touch page on our website or for the purpose of conducting business with you as a customer or supplier.

  1.  Who is the Data Controller?
    Long Clawson Dairy Ltd is a data controller. As a data controller we are legally required to process your personal information fairly and in a transparent manner.
  2.  How do I contact Long Clawson?
    Please see the number of options available below for getting in touch with Long Clawson;
  • you can email or ring direct, via your existing Clawson contact in the business.
  • Call us on our main switchboard number 01664 822332 where our reception team will help to connect you.
  • Contact our enquiries line via enquiries@clawson.co.uk
  • Send a letter to our Data Lead, Jacci Jackson at Clawson Dairy, Long Clawson, Melton Mowbray, Leicestershire, LE11 4PJ.
  • Contact our Data Lead via email, jaccijackson@clawson.co.uk
  1.  Does Long Clawson have a data protection officer?
    Whilst everyone at Clawson is committed to protecting and respecting your privacy, we have a Data Lead that supports myself and our Executive Team, dealing with all aspect of personal data at Long Clawson. You can contact Jacci Jackson, Data Lead, by sending an email directly to jacci.jackson@clawson.co.uk
  2.  How do you use my information for marketing purposes?
    When you sign up to receive any of our newsletters or marketing communications we will use the information you provide to us, usually your name and email address, to enable us to keep in touch. You may have also left some comments in our comments box that we respond to.
    We will process your personal information for marketing purposes based on your consent. You can withdraw your consent at any time. If you withdraw your consent, we will stop sending you our information.
  3.  Can I unsubscribe from marketing?
    Yes, if you decide at any point that you no longer want to receive these emails, you can unsubscribe at any time contacting us by email or letter using any of the contact details set out in this notice.
  4.  How long do you keep my information if I opt-in?
    We will generally send you marketing communications until you choose to unsubscribe from receiving them. However, if we have not heard from you for a while or notice that you have not opened our emails in a period of 24 months, we will remove your details from our database.
    There’s nothing stopping you from subscribing again at any time.
  5.  Where does Long Clawson store my personal information?
    All information you provide to us is stored on secure servers situated in the EU.
  6.  Does Long Clawson share my information with anyone?
    The recipients of your personal data are limited exclusively to the people who have a need to know such information to perform their responsibilities. We do not sell your personal information to any third parties.10.    What are my rights under data protection legislation?
    Data protection legislation provides you with certain rights when it comes to the processing of your information. These rights include the right to access your information, to update incorrect information, to delete your information, to restrict processing of your information, to transfer your information and to object to its processing.
    You can find further information on your data protection rights and which apply to you from the Information Commission’s Office (the “ICO”) at www.ico.org.uk. 

    11.    What do I do if I’m not happy?
    We are committed to protecting and respecting your privacy. However, if you’re not happy with how we collect or process your information or just want some further information on your rights, you can contact us using the email addresses and postal address set out in this notice.
    We will work with you to resolve any issues you may have and aim to answer any question raised by you as soon as possible. You can also make a complaint to the ICO – further information can be found at https://ico.org.uk/concerns/.

  7.  How does this affect other emails I receive from you?
    If you decide not to receive marketing emails from us and you are a customer or supplier to the business, it will not affect email communication which is integral to our working together.
  8. Working with Long Clawson as a customer/supplier

We will keep your data for the purpose of conducting business between Long Clawson and yourselves so that, but not limited to, invoices, statements and pricing updates are sent to the correct person and department. Should you wish us not to keep your data, please provide an alternative solution for the purpose of business as indicated above.

In order for us to be compliant, all of our customers and suppliers need to be compliant, therefore could you please provide details of your GDPR officer/Data Lead, when they have been appointed.

 

Ashley Reek

Managing Director

On Behalf of Long Clawson Dairy Ltd